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Privacy Policy

Last Updated: 20/06/2025

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This Privacy Policy explains how eqeo and its affiliated brand surfhippie collect, use, store, and protect your personal data in accordance with the UK General Data Protection Regulation ("GDPR").

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By using our websites, services, or participating in any programs, events, or content provided by eqeo or surfhippie, you agree to the terms outlined in this policy.

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1. Personal Data We Collect

We may collect the following types of personal information:

  • Your name, email address, and contact details when you register, book a session, purchase a service, or subscribe to updates

  • Information relating to your purchases, preferences, and interactions with our Services

  • If opted in, your email address for newsletters, retreat updates, and insights

  • Any images or photographs taken with consent during workshops or retreats (see Section 4)

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2. Purpose of Data Collection

We collect this information to:

  • Deliver and manage the services you've signed up for

  • Communicate with you about bookings, changes, updates, or offers

  • Improve our offerings and tailor communications to your needs

  • Comply with legal obligations

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We will only use your data where we have a lawful basis to do so, typically because it is necessary to fulfill a contract with you, you’ve given your consent, or we have a legitimate interest.

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3. How We Store Your Data

Our website and services are hosted on Wix.com, which provides secure infrastructure and adheres to data protection best practices. Your personal data is:

  • Stored securely on Wix’s encrypted servers

  • Only accessible by the eqeo or surfhippie team when necessary to deliver services

  • Not shared with third parties unless legally required

 

Sensitive data (e.g. payment info) is processed securely using encryption protocols like SSL.

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4. Images & Photography

During retreats, workshops, and events, photos or videos may be taken. These may be used in eqeo or Surfhippie’s marketing materials (e.g. social media, websites, printed material).

We will never tag or name individuals without consent. If you do not wish to be photographed or recorded, please inform a member of the team at the start of the event.

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5. Website Usage Data & Cookies

Our websites may collect technical information such as:

  • IP address, browser type, device type, and access times

  • Referral URLs and usage paths across the site

We use cookies to personalise your experience, track user behaviour, and manage session data. Cookies are small files stored on your device. You may disable them through your browser settings, though this may impact functionality.

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6. Links to Third-Party Sites

Our website may link to third-party websites. eqeo and surfhippie are not responsible for the privacy policies, practices, or content of these external sites. We recommend reviewing their policies before providing any personal data.

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7. Your Rights Under GDPR

You have the right to:

  • Request access to the personal data we hold about you

  • Request correction of inaccurate data

  • Request erasure of your personal data ("right to be forgotten")

  • Withdraw consent at any time (where applicable)

  • Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data is being misused

To exercise any of these rights, please contact us at contact.

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8. Updates to This Policy

This Privacy Policy may be updated from time to time to reflect changes in our practices or legal obligations. We encourage you to review it periodically.

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9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Email: contact
Website: www.eqeo.io

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